For doctors, breaking terrible news on a daily basis can be
quite difficult. They could come out as less sympathetic as a result. The
well-known AI chatbot ChatGPT is currently utilised for a number of functions. To
break bad news to patients, doctors are now using AI chatbots like ChatGPT.
Doctors are now using AI-powered chatbots to compassionately
give unfavourable news to patients. Doctors seeking to build stronger
relationships with their patients can use OpenAI's chatbot programme, which
gained popularity after its November introduction.
The chatbot has made a substantial contribution to
facilitating more empathic dialogue between doctors and patients, according to
Peter Lee, corporate vice president for research and incubations at Microsoft,
an investor in OpenAI. According to the article, some doctors reportedly began
utilising ChatGPT as soon as 72 hours following its general distribution.
Notably, ChatGPT has proven to have amazing medical expertise, and there is
proof that it may even improve a doctor's capacity to give compassionate care.
In a study conducted by researchers from the University of
California, San Diego, medical professionals compared the answers provided by
ChatGPT and real doctors to patients' inquiries. The results showed that the
chatbot's responses were superior to human doctors' in terms of both quality
and empathy. The chatbot's responses were judged as seven times more
sympathetic than the doctors' on average. Medical professionals preferred the
AI chatbot's response to the doctor's in 78.6% of the 585 situations provided
throughout the study, showing the chatbots' potential to transform
doctor-patient interactions.
Even though ChatGPT and other AI-powered tools have many
benefits, it is important to recognise that they can still make mistakes or
diagnose patients incorrectly.
Healthcare AI-powered chatbots present a chance to enhance the sharing of sensitive medical information with more understanding and compassion. To ensure proper interpretation of medical data and appropriate use of these instruments, it is crucial to use prudence and oversight.